Privacy Policy

Last Updated: January 2026

This Privacy Policy describes how Plantivo ("we," "us," or "our") collects, uses, and protects information when you visit our website. We are committed to protecting your privacy and ensuring transparency about our data practices.

Information We Collect

Information You Provide

We may collect information that you voluntarily provide when using our website, including:

• Name and email address when you submit our contact form
• Any additional information you choose to include in messages

Automatically Collected Information

When you visit our website, certain information may be collected automatically:

• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• General geographic location (country/region level)

How We Use Information

We use the information we collect for the following purposes:

• To respond to your inquiries and messages
• To improve our website content and user experience
• To analyze website usage patterns
• To ensure website security and prevent abuse

Cookies and Tracking

Our website uses only essential cookies required for basic site functionality. We do not use tracking cookies for advertising purposes. For more details, please see our Cookie Policy.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• With service providers who assist in operating our website
• When required by law or to protect our legal rights
• In connection with a merger, acquisition, or sale of assets

Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Contact form submissions are retained for a reasonable period to allow us to respond and maintain records of communications.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to object to certain processing activities

To exercise these rights, please contact us using the information provided below.

Indonesian Privacy Regulations

For users in Indonesia, we comply with applicable Indonesian privacy regulations, including Government Regulation No. 71 of 2019 concerning Electronic Systems and Transactions. We process personal data based on consent and legitimate purposes as defined under Indonesian law.

Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Plantivo
Jl. Raya Kebon Jeruk No. 55
Jakarta 11530, Indonesia
Email: [email protected]
Phone: +62 812 90 746 523